Improving Dialogue in the Mobility Supply Chain

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Over the past decade we’ve worked hard to facilitate and improve communications between the main stakeholders in the mobility supply chain.  EuRA began this initiative by bringing together the network professionals from our RMC members and EuRA Board Members.  Two years ago we formed the first RMC DSP Forum in response from the RMC group telling us they wanted to hear what issues were facing the DSP partners when working within the RMC supply chain.  The result was the Dubrovnik Supply chain session which came about as a result of a questionnaire designed and analysed by the group.

At our recent meeting many topics were discussed.  We are looking at research topics and one burning issue for the DSPs is the advance of tech and how best they can use systems to improve efficiency and reduce costs.  There are now several dedicated IT platforms for mobility and the group discussed how EuRA can help inform members about the functionality of platforms they’re using.  We will be designing a survey to try and get some real life data of the experiences DSPs have had fun building, buying, commissioning and using systems and what impact they’ve had on their processes and business outcomes. 

The group analysed the feedback we got from the RMC DSP session in Munich and one of the conclusions was that the pre-session on Wednesday afternoon after the conference opening, was a more lively and open discussion than the actual session on Thursday.  It was difficult to pinpoint hard and fast reasons but one was probably that people find it difficult to talk openly when in the same room as a major client!  As a result we will try a new format in Munich to minimise this challenge.

Another touch point was how we can maximise best practice when working together.  The first stage of a potential best practice for partnership white paper will be the session we run at the Munich conference.  Although planning is in its early stages. we will look at the big five topics that came to the fore in our discussions.  There will be, communications, building successful relationships, scope creep, RFP’s and how we do business together. 

Thanks to everyone who gave up their time to take part;

DSP Representatives; Ase Lofgren Gunsten Nordic Group, Guntrum Maschmeyer Dwellworks, Maddalena Micheili Professional Relo, Christine Martin Olympic Advisors, Alistair Murray RSS and EuRA Board Member, Louise How Spencer How, Sylvie Schmit Verbrughen ERS

RMC Representatives; Adrienne Szigeti BGRS, Abi Flanagan Paragon, Jacqueline Biersma TEAM, Leslie Putnam Crown, Simon Scott Altair, Adrian Leach HCR Group

 

Dominic Tidey is the C.O.O. of EuRA, the European Relocation Association.  EuRA is the professional industry body for relocation providers and affiliated services. As a non-profit organisation EuRA aims to promote the benefits of a professionally managed relocation to companies with globally mobile employees.

 

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Dom Tidey

Dominic Tidey is the C.O.O. of EuRA with specific responsibility for new projects, conferences, education programmes and research. EuRA is the association for relocation providers across the globe. We are a not-for-profit association run by our 500+ members in 95 countries. EuRA sets global standards for relocation through our MIM Professional Qualification and our EuRA Global Quality Seal, an ISO based independent audit programme for mobility providers. Dominic has worked with EuRA since 1998 having studied law at university and working in social services. In 2003 he completed his masters degree and returned to EuRA as Operations Manager, spearheading the development of the EARP and later, the EuRA Global Quality Seal and most recently, the MIM online training programme.

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